We are ecstatic with the final outcome and spend most of our time sitting in there now. Ive had nothing but problems, not only customer services but faulty goods and parts not being replaced. Unseen costs added to the Wren costs mount up quickly (and it wasnt cheap in the first place). We chose and had installed a good quality kitchen from Wren less than 2 years ago. Not the cheapest quote we received but the overall quality and style made it an easy choice. One wee thing that’s dragging you down, CDA appliances are really poor. We changed a number of things before we got exactly what we wanted, nothing was too much trouble. I would not recommend Wren based on my experience. Ditch them and get someone better, it won’t be hard. The online experience was great and our advisor was extremely helpful and personable. This is the worse kitchen I have ever fitted & wouldn’t recommend their kitchens to anyone. I would definitely recommend Wren, and have since had two friends also buy a kitchen from there. Address: Wren Kitchens headquarters is completely transparent when it comes to contact information and location of the Wren Kitchens headquarters. Wren Kitchens & Wren Kitchen Reviews at Price Devils | Browse Fitted Kitchens from 30 of the UK's top kitchen companies. Our fitters commented on how easy it was and how useful the A0 plan was - we also found that it helped us visualise our new kitchen and got us excited whilst we waited on the units to arrive.We were not disappointed and found their customer service to be exceptional when we had one minor issue which was quickly resolved.Our initial visit was for a "bit of a look around" but we quickly realised that the reality was that Wren offer a better experience than any of the other kitchen companies. Our kitchen designer was extremely helpful and worked with us to create the kitchen we wanted within our budget. I am still unhappy that a number of our brand new kitchen units have imperfections. From designing the kitchen in the showroom to finishing touches, the process was efficient and to a high standard. Wren also have a wide range of products to choose from, and I also liked the way the kitchens are displayed in the showroom. Great customer service and also the end product was amazing, very pleased and will recommend wren to anyone who asks! **UK's Number 1 Kitchen Retailer terms and conditions.. Wren Kitchens Limited, The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL (COMPANY REGISTERED NUMBER 06799478) act as a credit intermediary for a single lender, Clydesdale Financial Services Limited, trading as Barclays Partner … 7 days update re my previous post titled: My tale of woe thus far (to be continued I feel)Trustpilot got in touch to say Wren asked for more info so they could reply to my post. Fantastic design service, very thorough and lots of options. Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized kitchens on display. My neighbours are having their new Wren kitchen delivered on Monday too. Wren kitchens 2019. If, you or any other company, only invite those who don’t complain then the system is being manipulated.I look forward to hearing from you in relation to your trustpilot invited customers and any policy/practice around this. Download Wren Kitchens and enjoy it on your iPhone, iPad and iPod touch. Kitchen fitted/chucked together 18 months ago . All content is posted anonymously by employees working at Wren Kitchens. Welcome to Wren Kitchens YouTube channel! Great kitchen with lots of correspondence re delivery. and once the kithcen was in it was all packed and delivered superbly.\r\nReally impressed! My Aunt and Uncle are in the process of buying a Wren Kitchen. Designer and showroom staff were brilliant but the after sales service was as bad as it gets. Your browser does not support embedded videos. I purchased in October and fitted it. I had a kitchen from WREN NOTTINGHAM that cost over £5000. Fantastic facilities - Gym, Canteen, Refreshments Our three collections – Infinity Plus, Infinity and Vogue – are designed to give you the kind of choice, style, colour and flexibility you need to create your dream kitchen. For their excellent customer service. Happy Halloween! We are at a difficult time where we are now having lockdown and mostly indoors.Happy prosperous New Year to Wren Luton.❤️. The kitchen was fitted to a high standard and looks amazing! PLEASE PLEASE AVOID buying from WREN. We fitted the kitchen ourselves and accidentally used a frontal as an end panel by mistake. Your customer service team have been great. This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. Staff were very friendly and helpful. Very happy though - units are well made, instructions for self-fitting are faily clear and the quartz worktops finish the whole thing off perfectly. This added a lot of stress to what was already a challenging project. I and family are loving it!! Price was reasonable - you CAN get cheaper but the quality vs price is superb. Wren were very helpful during this time and even refreshed our kitchen deals when it came to Black Friday and saved us an extra £400! Wren Kitchens (previously Wren Living) has three kitchen ranges, divided by price: the cheapest Vogue range, the Infinity range, and the Infinity Plus collection. Excellent service from start to finish. There are 2987 customers that Wren Kitchens, rating them as excellent. Wren were our first go to for our new kitchen Wren were our first go to for our new kitchen, they have been brilliant from start to finish, that’s design and fitting. Still awaiting insert forUnder basin. I read bad reviews of Wren before I used them but the quality of their product won me over. Lovely kitchen, a few wee snags, but overall I’m impressed with the quality and the price. It seems that the main issue with them is their post-sales customer service when things go wrong so we'll see how it goes and report back. Wren only do kitchens and that is the real difference between them and the others. They have agreed to pay £150 towards my costs of getting a sparky, plumber and joiner back to fix/repair tej missing/damaged items.I also note that all their ‘invited’ feedbacks are very positive, so, to Wren, can you please advise if you invite dissatisfied customers like me to post a review as I suspect you don’t.The purpose of these sites is to allow potential customers to make a balanced and informed judgement on companies. We designed our kitchen during lockdown and they couldn’t have done more to put us at ease and prevent a delay in our project. I provided the customer number etc yet there is not reply from them, why is this?I have had a final email from them stating they will not offer me any compensation for all the issues outlined in the post, other than to cancel the orders for the hob and dishwasher and pay difference for me to source locally rather than wait 2 months. We couldn’t be happier with our Wren kitchen. After going through the usual suspects we settled on Wren because at the time they were one of the few to do true handle-less (Milano) kitchen, that weren't charging silly money. Excellent quality kitchen and great customer service. Really well made and it looks fantastic. Only downside is quite a few pieces were damaged however they were replaced free of charge quite quickly. The work from the 2 fitters is amateurish/garbage.parts cut too short , end sides fitted upside down, dents painted over ,doors warped. The business is growing exceptionally fast so it's great to be part of this journey along with learning so much along the way. We had a Wren kitchen installed a year ago using our own fitters. ", "Really pleased and impressed with Wren Kitchens. 3. . This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. They’re got a 70s 3 bed semi so a fairly small kitchen. We had a Wren kitchen installed a year ago using our own fitters. We love our new kitchen and the staff throughout have been amazing! An excellent experience with Wren kitchens, the show rooms are a great source of inspiration and the sales staff were great and had lots of ideas to help us create our dream kitchen. The kitchen designer was really helpful nothing was too much trouble. I'm very happy with it. The kitchen designer was really helpful nothing was too much trouble. There was NO instructions, screws etc and the clips/brackets that were supplied were so unnecessarily complicated to fit (not standard), I no wonder they charge over £2500 to fit it for you. They will give you the option to do it yourself or find someone too so it’s not forced upon you. I think there will always be slight issues but I found Wren to be speedy in responding to emails and phone calls and very helpful. Never had such a fantastic expierence anywhere else. After going to a number of kitchen companies/makers for our oddly shaped kitchen, but wren were very helpful and knew just what we needed. Read reviews of Wren Kitchens, share your experience and resolve your issues. Wouldn’t hesitate to recommend them to anyone! Customer Reviews. Wren will do plastering, wiring, electric, gas work etc. Read Kerry's experience of Wren Kitchens, and other reviews on A Spokesman Said. No problems with delivery, excellent kitchen fitter, recommended by Wren. We had issues at the planning stage that … Complete nightmare from start to finish, stay clear at all costs. Last month decided to have an island fitted. Glassdoor gives you an inside look at what it's like to work at Wren Kitchens, including salaries, reviews, office photos, and more. Love the design , colour & durability but expected more value for money when it came to modern utilities ! Are they genuine?Maybe WREN only contact customers who have NOT complained and ask them to do a review (probably a tiny percentage of their customers)Personally, I would disregard the "invited" reviews and look at the reviews from people who hsave done them off their own back for a more balanced view. Wren were very helpful during this time and even refreshed our kitchen deals when it came to Black Friday and saved us an extra £400!The delivery of the kitchen was hassle free and all of the units were very well packaged so that none were damaged. Trust Pilot reviews for Wren are good (8/10), and they've won 'kitchen designer of the year' or something similar from one of the interiors magazines recently (sorry I can't remember which mag!). Top quality kitchen and a great service through and through. I cancelled a kitchen the day after paying the deposit. "Ordered my new Wren kitchen back in March just a few weeks before lockdown, so had to wait many months before fitting it. Save yourself a lot of time and just go to Wren for your kitchen.The showroom experience allowed us to see for real what the colours and finish would be like and made our decisions far easier. Thank you Wren for designing and supplying my new kitchen. Rate Wren Kitchens’s value and service. Aftercare from Wren is not the best!!! Polite, methodical and takes pride in his work. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. I fitted it as im a property developer and electrician by trade and have been for 10 years. \r\n\r\nDan Knight (33110875)", "Had our kitchen from Wren and what a great service. Wren is a great company to work for, I have been with the company for 4 years and in this time Wren has offered me a lot of opportunities throughout my career. Communication from Wren was great and they were very easy to get in contact with when necessary. Pictures attached. A breeze throughout the whole process.The entire measurement, design and fitting process was made super easy from a customer point of view. I was given the wrong delivery date by Wren and after contacting them saying that I had waited in all day for the delivery, they apologised and refunded the original delivery charge for our kitchen as a gesture of good will. my only regret was not choosing the Wren installation. The safety procedures in place were also top quality. I would definately recommend. After sales complete rubbish .still waiting for door replacements to be fitted. Welcome to the official Facebook page of Wren Kitchens. ". Of course I would go to wren kitchens again. The professional service we received from Wren was second to none. ", "Fantastic! They were excellent at customer support during covid lockdown where things got delayed\/rearranged (all problems at my end - couldn't get plaster!) There was one worktop missing which Wren arranged to be delivered within a week of contacting them. The service was super quick, we got lots of discounts and the assistant that helped us, Molly, was very helpful.The only thing that did disappoint us a little was that after our initial design, when we went back to finalise it and pay the full balance, quite a few extras had been added on which we had made clear initially that we didn’t want and this was quite annoying and time consuming to change back.Otherwise, very good and would (and have) recommended. Shameful attitude from the head office help line staff regarding the issues with faulty and damaged items. So went for our first kitchen appointment today with Wren. We currently have 101 showrooms, with continuous growth plans throughout the coming years. Wren Kitchens ends 2020 on a real high, with the local Mayor opening its final showroom of the year in Northampton! The fridge was late and damaged, and the freezer was later and just doesn’t work. 1,430 reviews from Wren Kitchens employees about Wren Kitchens culture, salaries, benefits, work-life balance, management, job security, and more. CDA though are on a whole other level of bad. We are the UK’s Number One kitchen retailer. The kitchen was delivered on time the fitters were great all done and no mess. Compare Wren Kitchens with other companies before you buy. As the UK's largest kitchen retailer, we have delivered over £1 billion of kitchens in thousands of styles, unit sizes and special feature units.The family behind Wren has been leading the way in kitchen manufacturing for over 35 years. Design process was simple but got me exactly what I wanted. I had my new kitchen 2 years ago. Got my own guys to fit it and they had no complaints either. Terms & Conditions *Learn more about our current offers and promotions, as well as our pricing here. I went into the store who informed customer care via email of the cancellation and the refund to the card I paid with. My experience with Wren from start to finish was great ,the designer ,the surveyor and the fitter were very prompt and pleasant .Everything was smooth even the delivery was on time .I was informed and kept up to date every step of the way . Installation was good. Wren Kitchens has collected 3176 reviews with an average score of 4.70. ‎Read reviews, compare customer ratings, see screenshots and learn more about Wren Kitchens. ", "We ordered our dream kitchen prior to COVID-19 so our first instalment date was delayed by three months but boy was it worth the wait. Really well made and it looks fantastic. You can address any letters to this corporate headquarters office to: The Nest, Falkland Way, Barton-upon-Humber DN18 5RL, United Kingdom. The stunning 16,650 sq ft showroom on Nene Valley Retail Park has created over 20 jobs in the local community and it's been completely transformed to encompass our world-renowned displays and VR technology. Ignore the rounded wall, it will not look like that, just their program. Not entirely pleased with appearance after installation with inside cupboards... Great quality kitchen fully fitted with no fuss thank you, Only the latest review will count in the company's TrustScore. Every kitchen we design and build is … Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized kitchens on display. Wren planning and installation.The wren service was good. Thanks again. So glad we decided to stay in our forever home and have a Wren kitchen as our showcase. This was on the 26 August. As before from michael designing it to the end installation, excellent service again, I was kept informed every step of the way. Drawings provided for fitters,really good. I would highly recommend Wren to my family and friends. We have received excellent service from Wren throughout the design and ordering process. We’re so pleased with the quality of the kitchen, the units are very heavy and sturdy, and I really cannot fault the customer service as they have been so helpful every step of the way. Hi All. \r\n\r\nLeanne at the Sheffield branch was great when helping me design and specify my kitchen and Wren customer services dealt with the two damaged panels without issue, having replacements out to me the same week. All rights reserved. Strange how all the "invited" reviews for WREN are either 4 or 5 star. Ben, our installer was brilliant. It was so time consuming to fit, not impressed with their product at all, We received a really good service from wren. Had our kitchen from Wren and what a great service. Thanks. This is the Wren Kitchens company profile. They do one thing and they do it brilliantly.You will not be disappointed and the price will be a pleasant surprise too... From the moment we met Hannah the designer to Pete the kitchen fitter it has been brilliant. Our designer, Thana, has been patient, thorough, knowledgeable and generally charming. I would highly recommend. There was one worktop missing which Wren arranged to be delivered within a week of contacting them. Find a perfect kitchen for any home, book a FREE kitchen … After going through the usual suspects we settled on Wren because at the time they were one of the few to do true handle-less (Milano) kitchen, that weren't charging silly money. Oh, and an update on my previous post would be good after I supplied the relevant details you requested to make a reply.Many thanks. The fitter explains he gets paid very little of that sum from Wren so makes up for it with the extras. The fitting process only took 3 days, considering there was so much extra work to do. Had we have known we would have removed and fitted the kitchen by a separate fitter with a proper quote so you know what you are paying in the end. At Wren, there are more kitchens to choose from than any other retailer in the UK. 1,619 were here. ‎- View & Share your virtual-reality 360 Panorama of your kitchen design with your friends and family. When I’d designed my kitchen, I was able to view it with a VR headset: how fancy! Wouldn't (and haven't) hesitate to recommend a Wren kitchen to friends and family. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. We put a deposit on our kitchen with Wren January 2019 and only recently completed and got it delivered last month as we have been renovating our whole house. We had a few obstacles but everyone at Wren have been fantastic! They seem like they are poor quality and won't last well. Wren’s Enfield showroom is an Aladdin’s Cave of wonders. Our kitchen looks great. 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