Feb 18, 2020 3:04 PM in response to Labenge I appreciate you sharing your opinion and I should have gotten Apple Care, but my watch is the Hermes version with the stainless and cellular, replacing it with a brand new S5 would cost almost 4x the cost. In response to 24smn. After take off the plastic protection I saw this and Apple don’t want to change!!! Here’s a picture of the watch face. Dec 17, 2019 2:40 PM in response to MVCanada In response to swandy. I have the same issue. Apple does not offer a screen repair or replacement service for Apple Watch and Apple Watch is not user-serviceable. Funny, but I have an old Series 2 that I use in the gym, and even though it is not sapphire and is several years old, it does not hav any scratches. Taylor Martin has a tutorial on how to make your own magic erasers for just around $0.10 (£0.07 or AU$0.14) each . I really expect that Apple will fix it soon and they will change our watches, because it was verry expensive. I have scratches on my S2, have had them from within a few weeks after getting it over two years ago ,and I only notice them if I look hard to see them. While polishing watch glass will usually help remove scratches, sometimes a scratch or crack is too deep to repair with a simple polishing routine. Inhave the same problem. It wiped out small scratches on the phone's screen in just a few seconds. The watch is not defective. Same thing is happening with my apple watch. this watch is not for more than 3-4 years! In response to 24smn. Question: ace7777, Jan 31, 2020 1:21 PM in response to Calinosu, Jan 31, 2020 1:25 PM in response to ace7777, Jan 31, 2020 3:19 PM in response to timfromwhaplode, Feb 1, 2020 11:56 AM in response to 24smn, Feb 1, 2020 12:01 PM in response to swandy, User profile for user: Has anyone else experienced scratches only after 2 weeks of use? I've been really careful and it's not been knocked or dropped. Replacing the screen of an Apple Watch 5 Ceramic Edition will cost the most, thanks to a whopping $800 price tag. Calinosu, Dec 20, 2019 4:22 PM in response to MVCanada, Dec 20, 2019 4:24 PM in response to Calinosu, User profile for user: It's brand new, titanium, always really careful with it but there's this weird spider web thin scratches appearing all over the screen. Press question mark to learn the rest of the keyboard shortcuts, https://www.amazon.com/dp/B07R4HQRXP/ref=cm_sw_r_cp_api_i_3a5eDbEEP05JB. Me too! It’s just less prone to scratches. ... the iPhone 12 costs more to repair than previous models. I wear a jacket to work and it's soft. They all seem to turn yellow over time. Apple support seems to just shrug their shoulders and say take it to the store. The feeling can be even worse on a brand-new watch, or one that just returned from servicing.But before you send your tainted timepiece back for a crystal replacement, you may want to consider a home remedy. Use narrow masking tape to cover up the bezel of the watch to prevent damage. The out-of-warranty cost to replace an Apple Watch with an accidentally damaged screen depends on your Apple Watch model. Just wondering if anyone has been able to successfully remove a scratch from their screen. All postings and use of the content on this site are subject to the. Wait a few minutes, then remove the toothpaste with a soft cloth, using gentle, circular polishing motions. Well, based on it what I am reading here and seeing myself, it is not as scratch resistant as typical watch sapphire crystals. Because your Apple Watch is pretty much exposed to the elements every time you put it on your wrist, it’s a good thing that you can count on the highly skilled, professional technicians at Best Buy to provide you with Apple Watch repair when you need it, no matter where you purchased your watch. andré211, Feb 18, 2020 2:31 AM in response to 24smn, User profile for user: It's brand new, titanium, always really careful with it but there's this weird spider web thin scratches appearing all over the screen. It’s so expensive for have this quality! Which protective film would you recommend? Thanks. I bumped my S4 SS watch off of an aluminum railing today and there's a small scratch on it. Consider replacing the crystal if the scratch is too deep. timfromwhaplode, Jan 30, 2020 8:20 AM in response to 24smn, User profile for user: I don't think it's a unique creation just for Apple, but it could be. I’m going the justice powers for have help about this! Shocking customer service! Includes all … While Rolex will claim their use of 904L stainless is superior to 316, the reality is that the differences are irrelevant in everyday use. It is meant for acrylic crystals, not the glass that Apple Watch uses. But in 4 days of use! While very scratch-resistant, sapphire crystal isn’t as impact resistant as Ion-X … The Apple Watch Sport tends to be more durable, although it still breaks in similar ways. Feb 9, 2020 5:38 AM in response to 24smn Sapphire is not unscratchable. My series 5 stainless steel watch is only 2 weeks old and under a bright light noticed a scratch right across the face of the watch. Deep scratches or gouges are a different story. Other companies offer screen protectors and cases. Same thing is happening with my apple watch. Elsewhere in the internet, some people suggest the sapphire has a coating on it for smudge resistance or anti-reflection. I'd rather just spend to get it fixed and throw a screen protector on it for the future. Apple or … Very disappointed after spending the extra on this one. unfortunatley, the quality of the picture doesn’t show all of the scratches, and inam certain that the scratches come from the shirts that i weared, so that glass is verry sensible. It's really bizarre. My Apple Watch series 5 scratched within months of ordinary use. Prior to purchasing I asked a shop assistant specifically about the screen’s integrity, he advised the screens are very strong and would not be damaged easily. Like the iPhones and other products the cosmetics damages are not given that way. if thats the case ill probably try the polywatch anyways, worth the risk to try to save four bills. I really wonder if these are defective in some way. stainless version specifically for this reason, so pretty disappointing. Feb 1, 2020 12:01 PM in response to swandy Accidental damage isn’t covered by Apple Warranty. Unless the issue is due to a manufacturing defect, cosmetic damage - including scratches - is not covered under either Apple's Limited Warranty or AppleCare+. I hate it! what is wrong with this glass? I had a S1 for about 5 years and then upgraded to the S4 when they changed the screen. The incredible is the apple don’t want to change my Apple Watch 5! The screen saver fills in the Nano scratch and seals in the apple watch scratch. The Apple Watch was announced last year and excitement quickly built. The options are: use a screen protector from day one (static cling or tempered glass that cover only the flat portions of the glass, or wet installs like Armor Suit - but good luck getting the corners to stay down, so neither are optimal), or purchase the Apple Watch … In response to Labenge. Here in Brazil the people work in Apple Store are so rude! https://www.amazon.com/dp/B07R4HQRXP/ref=cm_sw_r_cp_api_i_3a5eDbEEP05JB only one with built in screen protector i could find. Unfortunately not. Jan 31, 2020 1:25 PM in response to ace7777 If the scratches in your watch glass can’t be removed through polishing, consider replacing your watch … Apple Watch screen damage. I was doing some reading and I'm not sure how the aluminum railing was able to scratch the sapphire screen but I'd like to try to take it out myself before paying $350 to replace the screen. I. have had a Swiss watch with a sapphire screen for 30+ years and NO scratches, so the Apple sapphire seems to be considerably less durable. If you're ready to put 350$ on a screen repair, you might as well wait for the Series 5, sell you current watch and buy a brand new Series 5 instead. I bought the. The shop staff don’t really care, a female assistant stated that she wasn’t the one wearing the watch so couldn’t tell me what materials or circumstances would cause a scratch so deep! Apple Watch screen repair, battery replacement and more. Sure it is probably technically not covered by the warranty, but that is hardly a good excuse. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. (And I cannot se any scratches on that photo you've posted BTW). If you have AppleCare+, it includes accidental damage protection. Jan 30, 2020 8:20 AM in response to 24smn JerryRigEverything, a YouTube channel dedicated to performing durability tests on consumer electronics, performed a scratch test on a Series 3 Apple Watch with a sapphire crystal screen and discovered that it wasn’t quite as scratch resistant as it could be, noting that the sapphire wasn’t as pure as the Tissot watch he was comparing it to, which also has sapphire crystal glass. Inspect the watch under bright light to locate the scratches. I have another watch (not apple) that I have had for 10 years and it doesn’t have a scratch on it. Oh and this time : put a protective film on the screen (quality ones are almost invisible), pay for AppleCare to lower the cost of repair. Jewelers buff out scratches in watch crystals all the time. Oh and this time : put a protective film on the screen (quality ones are almost invisible) pay for AppleCare to lower the cost of repair In response to Calinosu. Guy in the store says, "It's scratch resistant, not scratch proof." I got a scratch right after I bought my Apple Watch and was so sad. Apple says the iPhone 12's Ceramic Shield display makes it 4x less ... he says his new iPhone picked up some scratches on its screen. In response to 24smn. For all things Apple Watch. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. The sapphire display screen used on the gold and stainless steel models tends to break easiest. I have my iPhone XS Max for a long time now, no scratches but the apple watch, for some unknown reason there's scratch showing up. The display isn’t sapphire crystal. What If You Don’t Fix Cracked Watch Screen? Apple has announced that it will run a free repair programme to fix broken screens on certain Apple Watch models.. The pro polish should be used for deep scratches. Also, if the aluminum is scratched, it's also permanent. I have not been rough or banging against things, in fact I have a broken foot so definitely not getting around, I noticed a very deep scratch on my (2 month old) series 5. Press J to jump to the feed. Less, User profile for user: 316 alloy is strong, durable, plenty corrosion resistant, and polishes to a beautiful luster. it doesn’t seem to make the same claims about the face. In response to 24smn. When I think of the money I’ve spent over the years on apple goods. Scratches are not covered. In the terms and conditions it doesn’t not state that it is scratch resistant. Either that is the case, or it’s not full up sapphire. In response to 24smn. Do not use polywatch. In response to Calinosu. I am suspicious that there is a costing on the series 5 sapphire version. We are pleased to offer Apple Watch repair/iWatch repair as one of our latest, trusted and affordable services. I've had the series 1,3 & 4 in aluminium in the past and have never seen a scratch on them. Rub it into the scratch with a finger. I tried polishing out the scratch with a soft cloth and also a rubber pencil eraser, but no joy. Squeeze a bit of the toothpaste onto the watch face. My Apple Watch 5 came with this scratches!!! AppleCare+ for Apple Watch and Apple Watch Nike extends your coverage and includes up to two incidents of accidental damage protection every 12 months. A hard enough knock will still scratch, as you’ve discovered. Feb 18, 2020 2:31 AM in response to 24smn I thought the sapphire glass was meant to be tuff? In response to MVCanada, Bought the stainless watch about a month ago. Dec 20, 2019 4:22 PM in response to MVCanada Haven’t knocked it, scraped it or bashed it on anything. rogerfrommalvern, Dec 17, 2019 2:40 PM in response to MVCanada, User profile for user: Labenge, Feb 18, 2020 2:16 PM in response to 24smn, Feb 18, 2020 3:04 PM in response to Labenge, User profile for user: A shame!!! So if you want to pay to have it repaired, my advice would be to wait until the end of summer to do it (because other similar accidents are more likely to happen while you are still wearing short sleeves). Pictures, discussion, rumours, news, watchOS, hardware, and more about the company out of Cupertino. More Scratched watch face 4 Pack Apple Watch Case 44mm Series 6/5/4/SE with Termpered Glass Screen Protector,Ultra-Thin Hard PC Shockproof Bumper Full Coverage Scratch-Resistant Protective Cover … I have my iPhone XS Max for a long time now, no scratches but the apple watch, for some unknown reason there's scratch showing up. If your screen cracks due to a manufacturing issue, it’s covered by the Apple warranty and consumer law. A fairly scratched up crystal can be made to look brand new in skilled hands. Dec 20, 2019 4:24 PM in response to Calinosu Bro. I’ve purchased covers for mine but have never been happy with them. 3 years ago. New comments cannot be posted and votes cannot be cast. Upon its release earlier this year, it has become quite popular, being a smart piece of technology that users can actually wear. Now I sit at a desk all day and scrape it from a bump. i think Apple lied to us when they’ve said that the glass is sapphire, or the quality of sapphire is the “cheapest saphire like never before”. Second, the Ion-X glass may be an unknown quantity. My S4 did get a small nick though even though I'm much better with wearing a watch now and not hitting things. i mention that i never accident my watch, i was verry carefull with it. I abused that thing and the sapphire was pristine. The description on the website says “ceramic and sapphire crystal back” . What is the point of advertising “sapphire” as a feature of the watch if the face scratches this easily? I understand this is upsetting, but I have a Stainless Steel Series 4 (so it is probably about 15 months old) with the Sapphire glass and even though I am not the most careful person, the screen is still perfect. Is this a defect of the screen? Splashed out on the series 5 stainless steel with Milanese Loop 3 weeks ago thinking the sapphire screen would be bullet proof and already it has several scratches on it. I've seen people recommend and hate on Polywatch, does anyone have any suggestion. [3 Pack] Watch Screen Protector for Apple Watch 38mm Series 3/2/1 Full Coverage Bubble-Free Scratch-resistant Anti-Fingerprint HD Screen Protector for Apple Watch 38mm 4.4 … I have the same problem, I have it less than a month ago and it is already scratched. I was only asking if anyone had any luck trying to remove scratches. MVCanada, User profile for user: with those money you can buy an autentic watch with real sapphire glass and swiis mecanism that will live on your hands at least 10-20 years. Apple says that this "wears off during normal use. The same happened with me! Maybe they changed something with the Series 5. Apple Watch Series 6, Apple Watch SE, and Apple Watch Series 3 require an iPhone 6s or later with iOS 14 or later. Features are subject to change. The mainline stainless steel Apple Watch cases are made from the most common watch alloy in existence, 316L. i have watches with sapphire crystals and they don’t scratch in everyday use. It's the white spot on the lower bezel by where the 6:00 would be. For watch lovers, a fresh scratch on an otherwise flawless crystal is a devastating sight. I have been given the options to get repaired at a cost of £300, or purchase a new watch at £400, and add on apple care. You mst be legally blind to not see his scratches at the bottom. ", I searched for this case with built in screen protector for hours. But even those can be made less glaring. I thought it was a crack, no visible impact damage or marks. Every Apple Watch and Apple Watch Nike comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. If you don’t want scratches I’m sure other companies offer scratch removals. Even the most expensive option here is a fraction of the price of an Apple Watch screen repair. It's also the Hermes version so the $350 compared to the price of a new watch isn't very high especially since I plan on holding on to it for another few years atleast. With AppleCare+. Apple Watch (42 mm, Original & Series 1) Screen Replace a screen compatible with Apple Watch 42 mm Original Models A1554 and A1803 smartwatches. In my opinion, this type of accidents is both frequent and inevitable. I wear a jacket to work and it's soft. In response to 24smn. Car scratch removal creams such as Turtle Wax, 3M Scratch, and Swirl Remover can minimize and get rid of minor scratches. Some features, applications, and services may not be available in all regions or all languages. Mar 8, 2020 12:41 PM in response to 24smn In response to 24smn. Apple on Friday launched a worldwide repair service program for iPhone 11 devices suffering from a display module issue that causes screens to stop responding to touch input. From the research that i've been doing it actually has to do with a protective layer they now put on the sapphire to stop smudging and fingerprints from showing up so much. After applying, the apple watch scratches will pretty much completely disappear. Case and band combinations can be made within collections (Apple Watch and Apple Watch Nike) only. On my apple watch series 2 i’ve never seen a single scratch, and i had that watch for almost 4 years, and here, in 3 weeks inhave multiple scratches. Just speaking anecdotally, it sure seems to me the sapphire is different/weaker on this generation than on series 0. 2 of 10 even my wife, on her apple watch series 3 sport doesn’t have scratches like i do, and she owns that watch for more than a year. Didn't drop it or anything else unusual. Its a pretty noticeable mark to ignore. In response to MVCanada. Already it has a similar fine scratch on the screen, despite only everyday normal use. I used to have a series 1 for years and it didn't go to this level. My series 0 was on my wrist daily when I had a job doing manual labor, hardly got a mark on it. Unfortunately, if the display is scratched, it's permanent. Patopole, Mar 8, 2020 12:41 PM in response to 24smn, This site contains user submitted content, comments and opinions and is for informational purposes only. Things To Consider Before Sending An Apple Watch In For Service The minimum expenditure from getting a screen replacement of just a base Series 5 model costs as much as a brand new Series 3. I am most likely going to try to remove them on my own and replace the screen as a last resort. Feb 1, 2020 11:56 AM in response to 24smn Never managed to remove it. If you're ready to put 350$ on a screen repair, you might as well wait for the Series 5, sell you current watch and buy a brand new Series 5 instead. I have been super careful with the watch . Could the scratch have been there before I brought it and haven’t noticed it before because haven’t looked that closely? A shame!!! Just ignore them. Apple has acknowledged a flaw in certain Apple Watch models that could lead to the screen cracking, and has launched a replacement program for affected users. It looks great. Nov 5, 2019 8:19 AM in response to 24smn While you can use a stainless steel Apple Watch for exercise and sports, it displays wear and tear like scratches more obviously than anodized aluminum, distressing the stylish look. In response to ace7777, The point being of this post is that sapphire crystal is supposed to be the second hardest mineral on the planet so shouldn’t scratch so easily irrelevant of what’s in the T & C’s, Jan 31, 2020 3:19 PM in response to timfromwhaplode You can still purchase a screen protector which might hide the scratch depending on the severity and location of it, but will also help prevent future scratches as well. Made similar scratches on my previous watch by bumping it against a metal railing too. Screen damage is probably the most common problem; other owners find the back plate comes off or complain about poor battery life.And for issues with unresponsive rather than physically damaged Apple Watches, you should read How to fix an Apple Watch that’s not working.. Got a titanium version 3 weeks ago and i have same scratches as MVCanada, on the right side of my screen display. Jan 31, 2020 1:21 PM in response to Calinosu The Apple Watch's screen shouldn't break easily because the glass is strengthened. Q: It’s a shame! In response to timfromwhaplode. Feb 18, 2020 2:16 PM in response to 24smn You see people everyday using iPhones with broken screens, and the Apple Watch is no different. I wiped it with a cleaning cloth I use for my eyeglasses so the smudges are actually scratches.

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